To get virtual box which is installed working

Description of support work: I ahev virtual box installed znd i updated to the newest version. now i a gettig an error message, i need you to take controlof my computer and fix error message:- Implementation of the USB 2.0 controller not found! Because the USB 2.0 controller state is part of the saved VM state, the VM cannot be started. To fix this problem, either install the 'Oracle VM VirtualBox Extension Pack' or disable USB 2.0 support in the VM settings. Note! This error could also mean that an incompatible version of the 'Oracle VM VirtualBox Extension Pack' is installed (VERR_NOT_FOUND). Extra notes: