My name is Cathrine. I have recently worked as a Chat Moderator at Cloud Workers from July 2023 to February 2024. In this role, I diligently monitored chat sessions, enforced guidelines, provided support to fellow cloud workers, conducted quality assurance checks on chat transcripts, managed escalations, and analyzed chat data to identify areas for improvement.
Prior to that, I served as a Junior Project Manager Intern at Horizon Institute of Entrepreneurial Development from February 2023 to
Kenya
