Accounts Receivable / Debt Collection Specialist Needed

Description of support work: I have a letting agency, I'm based in London, but my head office is based in the Philippines. I am looking for someone, who is ideally based in the UK, who can help us with our Accounts Payable, Accounts Receivable and Debt Collection processes. We currently have a process for people who are late with rent payments or owe us money after leaving our properties, but none of use are trained in this thus we require a specialist to help advise us on such things as: - Emails/Letters/Texts to send to tenants who are late with rent payments - What to say when tenants give us excuses why they are late with rent payments - What process to follow with ex tenants who have left our properties who owe us money and are refusing to pay We will also require ongoing support to help the staff implement these new processes and to answer any questions they have during the implementation phase. Extra notes: